Privacy and Cancellation Policy – New England Made Shows
This privacy notice discloses the privacy practices for www.newenglandmadeshows.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order or mail a badge.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
In order to reserve badges on this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. You may also be asked to provide other information about yourself which pertains to needed event details.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If an exhibitor is cancelling their booth reservation, our policy is as follows:
Spring Show – Exhibitors canceling in writing on or before of January 15th of the show year will receive a 50% refund. No refunds will be given after January 16th of the show year. Please note that all cancellations must be submitted in writing and receipt confirmed.
Autumn Show – Exhibitors canceling in writing on or before of July 15th of the show year will receive a 50% refund. No refunds will be given after July 16th of the show year. Please note that all cancellations must be submitted in writing and receipt confirmed.
For Spring 2022: If show management needs to cancel the show, our policy is as follows:
In the case that the show is cancelled, due to COVID mandates by the cities of Boxborough, Massachusetts or Portland, Maine, or by the states of Massachusetts or Maine, or by the Federal Government, exhibitors will be refunded any cash paid or credit used for the cancelled show. For example: If a Spring 2022 show exhibitor paid $500 cash and $500 credit from Spring 2020, and the 2022 Spring show is cancelled, the exhibitor would receive a $500 cash refund and the $500 Spring 2020 credit would be restored to their account.
Effective January 2022